Healthcare organizations are under pressure from every direction. During a recent webinar hosted by Karcsay Consulting Group, healthcare and business leaders discussed how conversational Voice AI is already improving patient engagement, reducing administrative burden, and supporting more scalable operations.

For small to mid sized businesses and nonprofit organizations, understanding the relationship between AI and IA can be the difference between adopting tools and creating meaningful impact.

Are you a nonprofit thinking about integrating AI into your work or operations? Here are 10 things you should evaluate first.

Healthcare organizations are under increasing pressure to deliver personalized care while managing growing operational complexity. Yet many clinics continue to rely on outdated communication systems and fragmented patient management tools that make it harder to deliver a consistent patient experience.

In healthcare, transforming technology successfully strengthens human care rather than replacing it.

A connected technology foundation does more than support operations. It enables confident decision making, scalable growth, and a consistent customer experience.

In manufacturing environments, cybersecurity is no longer confined to the IT department. It’s an operational, financial, and reputational concern that directly affects production continuity and stakeholder trust. For one manufacturer of heavy-duty commercial vehicles, the convergence of legacy systems, modern development pipelines, and operational technology created a complex security landscape that demanded a strategic response.

Three Reasons Company Culture Is Critical to Organizational Success To Register for our FREE lunch and learn on January 14, 2026 click HERE When people talk about why organizations succeed or struggle, the conversation often focuses on strategy, funding, or leadership. Yet one of the most powerful and often underestimated drivers of long-term success is company culture. Culture influences how people show up every day, how decisions are made, and how work actually gets done. F

Nov 25, 2020 2 min read We are in the season of Thanksgiving, and this year, the season may be a mixed bag of things for which to be...

Competitive runners and triathletes are often coached not to look back over their shoulder to see where the competition is. “Look forward, and don’t lose focus.” I suppose you could argue that looking back will help you gauge how hard you need to push to win the race, but the reality is, you should be giving it everything you can at that moment in time and focus on doing your best. You also risk tripping, going off course, or being bested by someone approaching your blind spo

Ellen Karcsay Mar 24 1 min read We had an engaging discussion on the basics of cybersecurity and how a foundation of cyber security practices can contribute to building organizational capacity. Enjoy the replay!

Ellen Owens-Karcsay Dec 22, 2021 1 min read It’s the end of the year and many of you are spending down budgets and making plans for 2022. As you make your list and check it twice, don’t be afraid to add something big and bold, you never know what you might get – dreams do come true. My grandmother instructed my sister and me to find the cards in the Christmas tree and to go ahead and open them. Slightly disappointed that we received just a card for Christmas, we were not over

I do my best thinking when I am out running early in the morning. So last week, I was out for a jog, enjoying the cooler mornings and making my way across Tempe Town Lake via the Tempe Mill Avenue Bridge. The view of the sun coming up, reflecting off the new high-rise buildings, was beautiful. To say that the shores of Tempe Town Lake have changed would be an understatement. It has transformed. What used to be a dry riverbed has changed dramatically in appearance, function, a

Ellen Owens-Karcsay Aug 16, 2021 2 min read My husband and I recently decided to try out camping with a travel trailer. We rented a great little T@B Teardrop trailer, hitched it to our truck, and made our way to the resort town of Parker, Arizona. We chose Parker for a couple of reasons, one being that it is a flat route to get there. We left a little later than expected due to work commitments but made it through rush hour and found ourselves cruising along I-10 into the s